Refund Policy
Effective date: 2026-04-06
We want you to have a fair and transparent purchase experience. This page describes how refund requests are handled for Fast Video Downloader.
1. Initial purchase
You may request a refund within 7 days of the first subscription purchase when the product does not work as described under normal conditions.
2. Renewal payments
Subscription renewals are generally non-refundable unless required by law or approved after manual case review.
3. Refund request process
Send your order identifier, account email, and issue description to support@usefvd.com. Typical processing time is 3-5 business days.
4. Non-refundable situations
We may decline refunds for policy abuse, repeated refund misuse, or clear violation of platform terms and applicable law.
This policy may be updated. Please check this page periodically for the latest version.